Loss Prevention

Our retail loss prevention security officers are trained to save you money and are motivated to reduce overall losses to your store. We select these individuals because they have an innate passion for upholding the law; we then train them and assign a seasoned and successful investigator to mentor them and hone their skills. A critical part of our success has been our ability to successfully transfer experience and know-how to every new retail investigator we hire.

The objective is a lower and sustainable shrink level, and to accomplish this goal, Loss Prevention offers a number of integrated services, including:

  • retail floor surveillance to apprehend and deter shoplifters;
  • employee investigations when endemic internal theft is suspected;
  • integrity shopping to ensure employees are following loss prevention procedures;
  • secret shoppers to analyze customers’ shopping experience;
  • complete store audit

In addition to a store presence, Action Legal International with Loss Recovery Services who retains a reputable law firm to pursue civil action against shoplifters to recoup losses.

We also employ technology to help prevent theft. Our proprietary database is updated with every new apprehension we make and is reviewed by our investigators on a daily basis

To know more about our Loss Prevention Services please contact us.